FAQ

SHIPPING & PROCESSING TIMES POLICY

All products are shipped via U.S. Postal Service and take about 3-5 business days. 

THIS DOES NOT INCLUDE PROCESSING TIME!! Most orders are processed within 24 hours of purchase. The time needed to prepare orders for shipping may vary.

*Please ensure your shipping address is correct at checkout.*

ORDERS ARE NOT SHIPPED OUT ON WEEKENDS OR HOLIDAYS!   

WHAT IS YOUR REFUND POLICY?

NO REFUNDS.  The nature of our products deem them non-returnable for hygiene reasons.
If there is an issue with your order, feel free to email us within 14 days of receiving the item(s). 
*PLEASE ALLOW 24 hours for an email response!*

If it is an error on our behalf,  we will be sure to correct it! 
Self Love In A Jar LLC is not responsible for items lost, stolen, or damaged in the transit.

My order says "It's being returned" what does that mean/what do I do? If for any reason your order is shipped back to us, shipping will need to be re-paid before the order can be reshipped. New products or replacement for orders returned to sender, will not be shipped until the original order has been returned and received by us.

IF YOU HAVE RECEIVED YOUR TRACKING NUMBER AND HAVE A SHIPPING QUESTION, CONTACT USPS!

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

TERMS AND PRIVACY POLICY

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.selflovenajar.com website operated by Self Love In A Jar LLC ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases — If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, address, billing information.

Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

Changes — We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

If a revision is made we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms or your order please contact us by email: shop@selflovenajar.com

Self Love In A Jar, LLC

342 E. Old Hickory Blvd.
Madison, TN 37115

U.S.A